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Face to Face Consultations with Clients during COVID-19


At Will Power, the safety of our staff and clients is a priority.

We continue to follow government guidelines and take precautions to maintain the health and safety of our clients and staff.

Current government guidelines?

You can find the government’s COVID-19 guidance here.

Will Power’s approach

We continue to concentrate on providing excellent client service through telephone and video call meetings.

If both the client and their consultant is agreeable to do so, also by face-to-face meetings at our office in Isleworth. In this case, to protect everyone, all participants are requested to wear a mask.

Our Consultants will:

  • Make use of hand sanitiser before and after any meeting.
  • Retain social distancing precautions.

We would not ask Consultants to attend face to face meetings with clients who have been recommended to shield, are self-isolating or have had a positive Covid-19 test in the previous 10 days.

We will review this policy regularly and we would like to thank you in advance for assisting with these safeguards.

If you would like to talk to a member of the team here at Will Power, please don’t hesitate to get in touch over email or call 0208 568 9602.

Speak To an Expert

We talk to you about who you would like to benefit and in what amounts, including specific gifts and any charitable legacies, and then help you create the will itself.

Witnessing A Will During Covid-19

How do I have my Will witnessed by 2 people and still observe social distancing?

It is legitimate for you and two witnesses to come together to complete a Will.

We suggest neighbours or local friends act as your witnesses so no long-distance travel is involved.

Social distancing protocols should be observed and no-one who is self-isolating, shielding or suspected of having the Covid-19 virus should be invited to be your witnesses. Current Government guidance on wearing protective face-covering should be observed.

  • For your Will to be legally valid you must sign it in the presence of two independent witnesses.
  • The two witnesses should approach as you sign, but each of you keep apart by 2m / 6 feet while still enabling them to clearly see you sign your Will.
  • You should step back, maintaining social distancing while the first witness signs, they should then step back, maintaining social distancing and the second witness sign.
  • You should place your will to one side in a temporary safe place for 24-48 hours as a precaution, before storing it safely for the longer term.


You cannot leave your witnesses (or their married partners) anything in your will.

If you make any changes to your will you must follow the same signing and witnessing process.

If your Will is not legally signed you may as well have not made one.